Browser calls help study sites connect with candidates faster, more efficiently, and with higher response rates, all directly from the Honey platform.
TABLE OF CONTENTS
What makes browser calls different
Browser calls use a consistent caller IDs when you contact candidates. This means:
- Candidates see a familiar number from your study site
- They’re more likely to answer follow-up calls
- You build trust and continuity across every interaction
Benefits for sites
Benefit | What it means for you |
Higher answer rates | Candidates recognize the study number and are more likely to pick up. |
Better tracking | Every call is automatically logged in Honey - no manual notes needed. |
Streamlined workflow | Call, record activity, and manage candidate updates in one place. |
Secure and compliant | Calls are made via Honey, not personal devices or phone lines. |
Best practices
- Use Chrome for best performance.
- Always allow microphone and speaker access.
Related articles
How can I use browser calling?
What's the browser calling experience for the patient?
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