Browser calling, also known as VoIP (Voice over Internet Protocol), lets you make calls directly from Honey using your computer and internet connection. No physical phone or app required.
TABLE OF CONTENTS
How it works
- In the candidate’s Assessment area, click Call options.
- Select Browser.
- Honey uses your internet connection and microphone/speakers to place the call.
- Call attempts, duration, and timestamps are logged automatically in the candidate’s history.
Benefits
- No phone required, just your computer, headset, and internet
- Calls are automatically logged in Honey for tracking
- Fully secure and compliant with study data handling
- Uses a consistent, trusted caller ID so candidates recognize and answer more often
Things to know
- You’ll need a stable internet connection and a working microphone and speakers/headset.
- Browser calling may not be available for all countries.
Tips for best performance
- Use Google Chrome for the most reliable experience.
- Check that your browser has permission to access your microphone.
Related articles
How can I use browser calling?
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