What are the system requirements?

Modified on Tue, 12 Aug at 6:22 PM

Honey is a fully web-based platform, which means you do not need to download or install any software. You can access it directly through your internet browser at: app.trialbee.com

TABLE OF CONTENTS

Minimum System Requirements
Additional Requirements (For Calling Features)
Security & Permissions
Tips for the Best Experience
Related articles

Minimum System Requirements

To use Honey smoothly, make sure you meet the following requirements:

Device

Desktop or laptop computer recommended
Honey is not optimized for mobile or tablet use

Internet Connection

Stable, high-speed internet (Wi-Fi or Ethernet)
Avoid public networks or VPNs when using VoIP/browser calling

Supported Browsers

For best performance and security, use the latest version of one of the following:

Google Chrome (strongly recommended)
Microsoft Edge
Safari (limited support; best for viewing, not recommended for calling)
Firefox (not officially supported; may have compatibility issues)

Internet Explorer is not supported.

Additional Requirements (For Calling Features)

If you’re using browser calling or video features:

Microphone (internal or external)
Speakers or headset
For video: a working webcam
Ensure your browser has granted microphone/camera permissions

Security & Permissions

Ensure pop-ups are not blocked for the Honey URL
Allow microphone and camera access if prompted
Disable browser extensions that may block scripts or content (e.g., ad blockers)

Tips for the Best Experience

Keep your browser and operating system up to date
Restart your computer regularly
Use a wired internet connection if you're experiencing delays or VoIP call drops
Close unused tabs or applications that may affect performance

How do I get access to Honey?

How do I activate my account?

Multi-Factor Authentication (MFA) in Honey

What should I do if Honey is running slow?

What should I do if the software crashes?

How can I use browser calling?