Communication toolbox (Sponsors & CROs)

Modified on Sun, 3 Aug at 4:32 PM

Reminder for sites to access the Honey Platform to process referrals (to Site)

Open Email Template

When to use: A referral is sitting unprocessed and the site needs a nudge to review it.


Invitation not accepted – Resend request (to Trialbee)

Open Email Template

When to use: A site has no active users listed and is not processing referrals.


Alert site to high referral volume (to Site)

Open Email Template

When to use: The site is receiving more referrals than usual and may need help processing them.


Request site deactivation (to Trialbee)

Open Email Template

When to use: The site cannot keep up with referrals and you want Trialbee to pause new ones temporarily.


Request referral reallocation (to Trialbee)

Open Email Template

When to use: A site is struggling and you'd like referrals redirected elsewhere.


Offer support to a site (to Site)

Open Email Template

When to use: You want to proactively offer help to a site seeing high volume or slow progress.

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