If you notice unusual behavior, a potential security flaw, or anything that could compromise data security in the Honey platform, we want to hear from you.
Report all concerns to Trialbee security
Whether you're a Sponsor Admin, site user, CRO team member, or IT lead, please report any suspected security issue directly to itsupport@trialbee.com
Include as much of the following as possible:
- A brief description of the issue or behavior
- Where you observed it (e.g., module, study, user role)
- The date/time it occurred
- Steps to reproduce (if known)
- Screenshots or logs (if available)
Who Should Report?
If you're a designated security or compliance contact:
- You're encouraged to report directly with any available technical details to help our team triage the issue quickly.
If you're not the security contact:
- Still go ahead and report your concern, we’ll investigate and, if needed, follow up with your organization’s admin or security lead. Your report may be the first step to identifying a broader issue.
Our Commitment
Trialbee takes all reports seriously. Our security team will review your submission promptly and confidentially. You’ll receive confirmation and next steps if additional details are required.
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